Negotiate for Agreement, hosted by the UMN College of Continuing and Professional Studies
Accomplishing complex work within an organization requires finesse and strong communication skills. Even when everything has been planned correctly and executed to perfection, complex work is unpredictable and problems will crop up. Personal biases—built into people's communication styles, perceptions, perspectives, and attitudes—often complicate situations. Join us to learn which subtle behaviors we can use to shift the perspectives of the individuals we're attempting to communicate with for mutual benefit.